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Different roles and access levels

When a user has been invited to your organisation you will be able to assign them either as Administrator or User.

Written by Hanna Egeman
Updated over 3 months ago

Showing the dialogue that appears when the user has clicked the option "change role" to a user. The alternatives available is "Default user" and "Administrator". You can cancel or save.


Administrator - Has full, unrestricted access to the entire platform - including posting requests, inviting employees, managing the vendor directory, and viewing all assignments and consultants.


User - Can create and post requests, interview candidates, and view consultants assigned to them, but restricted access to Settings and insights.

Additional labels you may see

In addition to the two access levels above, you may also see the labels Invited and No access. These are not roles, but indicators of a user’s status in your organisation.

Invited - This label appears when an invitation has been sent, but the person has not yet registered their account.

  • You can resend or revoke the invitation at any time.

  • The invited person must complete their registration before you can assign them a role.

  • Once registered, the default role is User (which you can change to Administrator if needed).

No access - This label is used when someone has been added for administrative purposes, for example assigned as a manager to a consultant or linked to an assignment but they do not yet have an active Fill account.

  • No invitation has been sent to them.

  • They function only as a name in the system until you choose to invite them.

  • If you invite them later, they will automatically gain access to everything they have historically been assigned, ensuring a smooth onboarding experience.

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